Customer Service
Showing all 8 results
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Customer Feedback Analyst
Collects and analyzes feedback to identify trends, sentiment, and actionable insights.
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Dynamic Chat Agent
Engages customers in real time with context-aware, conversational responses across chat and messaging platforms.
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Escalation Gatekeeper
Evaluates high-priority issues, enforces escalation policies, and ensures only critical cases reach human teams.
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Onboarding Concierge
Guides new customers step-by-step through setup, training, and activation with a personalized touch.
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Refund & Return Processor
Validates return requests, processes refunds, and updates systems automatically—without delay.
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Subscription & Billing Support
Manages plan changes, payment issues, and account updates with precision and speed.
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Ticket Triage Specialist
Analyzes incoming tickets, categorizes issues, and routes them to the right team instantly.
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Tier 1 Representative
Handles routine inquiries, FAQs, and basic troubleshooting to resolve issues without human escalation.