Mortgage Valuation Analyst
Effort Split: Human: 55% | AI: 45%
CONFIGURE AI WORKERS FOR ROLES ACROSS THE ENTERPRISE
The Agent Factory
We’re the production facility for AI Workers and AI Agents — designed to execute, adapt, and generate EBITDA.
Our AI Workers replicate the full scope of what people do at their jobs.
AI Workers & AI Agents by Industry.
Search a sample of roles in select industries.
Client Reporting Agent
Effort Split: Human: 55% | AI: 45%
Quantitative Research Assistant
Effort Split: Human: 50% | AI: 50%
Risk Monitoring & Reporting Agent
Effort Split: Human: 55% | AI: 45%
Market Surveillance & Compliance Agent
Effort Split: Human: 55% | AI: 45%
Trade Execution Agent
Effort Split: Human: 50% | AI: 50%
Subscription Refill Coordinator
Effort Split: Human: 60% | AI: 40%
Purchase Order Generator
Effort Split: Human: 40% | AI: 60%
Vendor Liaison
Effort Split: Human: 50% | AI: 50%
Customer Order Support
Effort Split: Human: 45% | AI: 55%
Return Authorization Rep
Effort Split: Human: 45% | AI: 55%
Shipment Tracking Coordinator
Effort Split: Human: 50% | AI: 50%
Inventory Specialist
Effort Split: Human: 50% | AI: 50%
Order Processing Agent
Effort Split: Human: 45% | AI: 55%
Payment Exception Handler
Effort Split: Human: 60% | AI: 40%
Transaction Dispute Intake Specialist
Effort Split: Human: 65% | AI: 35%
KYC/AML Analyst
Effort Split: Human: 60% | AI: 40%
Account Onboarding Specialist
Effort Split: Human: 60% | AI: 40%
Compliance Monitoring Analyst
Effort Split: Human: 55% | AI: 45%
Patient Intake & Triage Agent
Effort Split: Human: 55% | AI: 45%
Billing & Coding Specialist
Effort Split: Human: 50% | AI: 50%
Appointment Scheduling & Follow-up Agent
Effort Split: Human: 55% | AI: 45%
Clinical Decision Support
Effort Split: Human: 50% | AI: 50%
Prior Authorization Coordinator
Effort Split: Human: 50% | AI: 50%
Attendance Admin
Effort Split: Human: 50% | AI: 50%
Logistics & Shipping Coordinator
Effort Split: Human: 50% | AI: 50%
Production Scheduler
Effort Split: Human: 50% | AI: 50%
Procurement Coordinator
Effort Split: Human: 50% | AI: 50%
Inventory Control Specialist
Effort Split: Human: 50% | AI: 50%
Predictive Maintenance Technician
Effort Split: Human: 50% | AI: 50%
Production Line Quality Inspector
Effort Split: Human: 55% | AI: 45%
Loan Processor
Effort Split: Human: 60% | AI: 40%
Loan Setup Specialist
Effort Split: Human: 60% | AI: 40%
3rd Party Ordering & Tracking
Effort Split: Human: 55% | AI: 45%
Compliance Reviewer
Effort Split: Human: 55% | AI: 45%
Pipeline Manager
Effort Split: Human: 55% | AI: 45%
Disclosure Manager
Effort Split: Human: 55% | AI: 45%
Conditions Clearing Clerk
Effort Split: Human: 60% | AI: 40%
POS Assistant (Borrower Facing)
Effort Split: Human: 60% | AI: 40%
CUSTOMER USE CASE: BACKGROUND SCREENING COMPANY
~91% reduction on human staff reliance
More than 240,000 manual hours stripped from the adjudication process yields immediate $2.4m savings.
SELF-FUNDING PARTNERSHIP ENSURES ROI
Deploy an AI Workforce with
no risk and no upfront investment.
We contractually guarantee ROI.
CLICK TO DOWNLOAD (more coming soon)
AI Workforce Role Menu (non exhaustive)
AI Workers & AI Agents by Department.
We outfit entire departments across all positions.
Onboarding Concierge
Guides new customers step-by-step through setup, training, and activation with a personalized touch.
Escalation Gatekeeper
Evaluates high-priority issues, enforces escalation policies, and ensures only critical cases reach human teams.
Subscription & Billing Support
Manages plan changes, payment issues, and account updates with precision and speed.
Customer Feedback Analyst
Collects and analyzes feedback to identify trends, sentiment, and actionable insights.
Refund & Return Processor
Validates return requests, processes refunds, and updates systems automatically—without delay.
Ticket Triage Specialist
Analyzes incoming tickets, categorizes issues, and routes them to the right team instantly.
Tier 1 Representative
Handles routine inquiries, FAQs, and basic troubleshooting to resolve issues without human escalation.
Dynamic Chat Agent
Engages customers in real time with context-aware, conversational responses across chat and messaging platforms.
Incident Response Coordinator
Coordinates containment, investigation, and resolution steps when a security event is detected.
Vulnerability Management Assessor
Scans for weaknesses, prioritizes them by risk level, and recommends remediation actions.
Threat Intelligence Aggregator
Pulls in threat data from multiple sources, analyzes patterns, and surfaces relevant risks in real time.
Identity & Access Governance Analyst
Monitors user access rights, detects anomalies, and enforces least-privilege policies across systems.
Alert Triage Analyst
Sorts through security alerts, filters out false positives, and flags real threats for response.
Budget Monitor
Continuously compares actuals vs. budget, highlights discrepancies, and explains the drivers behind the gaps.
Invoice Processor
Extracts, validates, and codes invoice data to streamline approvals and accelerate payments.
Expense Report Validator
Reviews employee expenses for policy compliance, duplicates, and errors—before they hit accounting.
Compliance Monitor
Tracks financial activities in real-time, flags potential violations, and ensures regulatory adherence.
Forecaster
Predicts future outcomes using real-time data and helps teams make proactive, informed decisions.
Endpoint Configuration Tech
Configures laptops, desktops, and mobile devices with the right settings, apps, and security policies.
Incident Triage Analyst
Analyzes alerts, prioritizes incidents, and routes them to the right IT support tier in real time.
Patch Management Technician
Monitors systems, schedules updates, and applies critical patches to keep infrastructure secure and current.
Provisioning Specialist
Sets up user accounts, system access, and software licenses based on role-based rules.
Software Deployment Manager
Schedules, pushes, and verifies software installations across teams and devices with zero disruption.
IT Helpdesk Agent
Resolves common tech issues, answers user questions, and escalates only when human help is needed.
Loan Processor
Effort Split: Human: 60% | AI: 40%
Loan Setup Specialist
Effort Split: Human: 60% | AI: 40%
3rd Party Ordering & Tracking
Effort Split: Human: 55% | AI: 45%
Compliance Reviewer
Effort Split: Human: 55% | AI: 45%
Pipeline Manager
Effort Split: Human: 55% | AI: 45%
Disclosure Manager
Effort Split: Human: 55% | AI: 45%
Conditions Clearing Clerk
Effort Split: Human: 60% | AI: 40%
POS Assistant (Borrower Facing)
Effort Split: Human: 60% | AI: 40%
BUILT FOR EVERY FUNCTION
The difference between a teammate and a tool is ThoughtFocus Build.
Backed by a legacy of excellence.
For 20 years, ThoughtFocus has been the trusted partner for the world’s most admired organizations, solving mission-critical challenges in technology, processes, and cultural transformation.
Now, in a bold move to shape the future, – we’ve launched ThoughtFocus Build – a strategic expansion designed to help companies accelerate innovation and enhance EBIDTA with AI, AI employees, and modern, truly flexible hybrid captive center infrastructure services.
ThoughtFocus Build is built for organizations that refuse to settle. We empower businesses to develop technology and software products faster and more efficiently, seamlessly integrating AI-driven automation to optimize operations, enhance agility, and unlock new growth opportunities.
Backed by ThoughtFocus’s legacy of excellence, ThoughtFocus Build delivers the next generation of strategic consulting, technology solutions, and operational transformation – helping companies gain a competitive edge in an AI-powered world.
ready to take your business to the next level?
Let's discuss possibilities.
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